Welcome to Connecto - Superior Customer Solutions

Our dedicated, highly-trained team is committed to enhancing your customer interactions, ensuring client satisfaction, and driving your business growth.

We’ve helped lots companies around the world

Exceptional Service, Exceptional Results

Our team of seasoned professionals, armed with advanced technology and extensive industry knowledge, delivers personalized, multi-channel support. Whether it’s through phone, email, live chat, or social media, we provide comprehensive solutions that fit your business needs and exceed customer expectations.

Superior Customer Experience

At Connecto, our highly qualified team is trained to provide top-notch customer service. Our agents understand the nuances of empathetic communication and ensure that every customer interaction enhances your brand’s image. We’re not just addressing customer concerns; we’re creating remarkable experiences that make your brand stand out.

Cost-Effective Solutions

We leverage the local talent pool known for its exceptional English proficiency and service orientation. Our competitively priced solutions deliver outstanding results without straining your budget. Partnering with us means achieving high-quality customer support, significantly reducing your operational costs, and ultimately boosting your bottom line.

Scalable and Customizable Services

Our flexible and scalable services are designed to grow with your business. We can easily adjust our support team size and capabilities to meet your changing needs. Plus, we understand that every business is unique, so we tailor our services to fit your specific objectives and customer engagement strategies.

“We help our clients harness the power of data and artificial intelligence, modernize core technology and capitalize on new technology, optimize and automate operations, fuel digital growth, create stunning digital experiences, and build digital talent and culture.”

Willy Stegelmann

CEO of Connecto

Our success in numbers

As your business grows, so can your customer support team. Our flexible, scalable solutions allow you to adapt to market demands, without compromising on quality or efficiency.

Total money saved

500

Employees

Increased sales

Client Satisfaction

Your Success is Our Mission

We understand the value of every customer interaction. That’s why we tailor our services to match your specific business objectives, fostering positive customer experiences, reducing response times, and increasing engagement.

What clients said about us

Based in the Philippines, we offer superior customer support services at competitive prices. With us, you benefit from the high competency level of our agents, while significantly reducing your operational costs.

Lee White

BDM Tenkai.io

“We’ve been working with your call center for over a year now, and we are tremendously pleased with the outcome. Our service inquiries are handled promptly and professionally, and we’ve noticed a significant increase in customer satisfaction scores as a result. Your team has become an indispensable extension of our business and contributes greatly to our day-to-day operations.”

Emily Fox

CMO Karuna Finance

“Your call center has been a game-changer for our organization. The dedication, professionalism, and customer-oriented attitude of your team is truly exceptional. Not only have we seen a notable decrease in unresolved issues, but we’ve also experienced a substantial improvement in customer retention and satisfaction. We cannot thank you enough for your outstanding service.”

Andrew Martinez

COO Amesmo S.L.

“The results of partnering with your call center have exceeded our expectations. Your agents’ efficiency in handling customer requests and their ability to provide top-notch service has significantly boosted our brand image. The customer satisfaction rate has skyrocketed, and we’ve seen a steady growth in our business since we’ve onboarded your team.”

John Sternad

Finance Director. Avanti Import.

“Working with your call center has greatly improved our customer experience. You’ve streamlined our processes, making everything more efficient and effective. Our customers appreciate the speedy and knowledgeable responses, and we’ve seen a marked increase in loyalty and customer engagement. Thank you for helping us raise our standards in customer service.”

Martin Casado

CEO Faceter LLC.

“We are deeply impressed with the dedication and professionalism of your call center team. Our business has seen remarkable growth in customer satisfaction and sales since we began working with you. Your seamless integration with our internal systems, your thorough understanding of our business, and your commitment to excellent service make your team an invaluable asset to our organization.”

Don’t hesitate to reach us

Ready to elevate your customer service experience? Reach out to us today! Let us understand your needs, and provide you with a customized solution that fits your budget and exceeds your expectations.